The HEIDENHAIN Service department is your go-to partner for the thorough support of your HEIDENHAIN and AMO products.
Thanks to our extensive network, we ensure professional, on-site support.
Find your local partner
Our solution-oriented service offerings, ranging from replacement parts and exchange devices to worldwide repair services, allow you to save costs and time while also increasing the availability of your machines.
Find out more about our wide range of service offerings, including machine calibration, DAkkS calibration, servicing training, and warranty extensions.
We keep a large number of original replacement parts on stock at our service department. Components are available for new devices as well as for products from up to the past 20 years.
Order a replacement part
Take advantage of HEIDENHAIN repair services. Our qualified service technicians will quickly and reliably repair your defective devices.
Repair a defective device
We can get your machine up and running again with our exchange service. You receive an exchange device free of charge from our HEIDENHAIN Service department.
Order an exchange device
NC Support Helpline +49 8669 31-3101 service.nc-support
PLC Programming Helpline +49 8669 31-3102 service.plc
NC Programming Helpline +49 8669 31-3103 service.nc-pgm
Encoders Helpline +49 8669 31-3104 service.ms-support
Application Programming Helpline +49 8669 31-3106 service.app
Replacement Parts and Repairs Helpline Germany: +49 8669 31-3121 International: +49 8669 31-3123 service.order
Please use our request form to send us a question.